Digital Logging Recorders for Mission-Critical Communications

Cloud-Native
Recording

First-Ever for Mission-Critical Communications

A Single Source of Record

As the information coming into your center grows more complex and varied, it’s essential to capture and consolidate all data types for effective review, QA, AI, and analysis.

Phone & VoIP

CPE / Call Handling

LMR, LTE & MCPTx

Dispatch Consoles & CAD

RTT, SMS, MMS

IoT Sensor Data & More

Innovations for Today’s Climate

Built for Mission-Critical Operations
True Resiliency & Disaster Recovery
Enhanced Continuity of Operations
Top-Notch Cybersecurity
Optimize Your Staff & Budget Resources
Less Hardware Responsibility
Lower Total Cost of Ownership (TCO)
Predictable Op-Ex Pricing Options

Loved By Customers

“We chose Exacom’s cloud-native platform because it aligns perfectly with our organizational goals for innovation. We transitioned from a bulky, hardware-heavy infrastructure to a more agile and scalable system. The HindSight Cloud platform integrates smoothly with our existing systems, providing flexibility to expand without relying on outdated technology.“

Jeffcom 911, Gina Ramirez, Deputy Dir. of Support Services

“We needed a recording solution that could keep pace with the future of 911. Exacom delivered on every front: flexibility, reliability, and a true partnership mindset.”

Arapahoe County 911 Authority, Catherine M. Raley, CMCP, ENP, RPL

“We are on our second Exacom system… the Hindsight 4 Logging Recorder System with Screen Capture. We have always received good customer service and support… They have a good team and I would definitely recommend them.”

Brown County OH, Barbara Davis, Director, Dept. of Public Safety
“The first thing I like most when purchasing this system is how they were able to record all Radio/911 Phones/Intercom/Office Phones all on one server. Other companies wanted a single server for each. Also, support has been great. Any time I had to call, they responded very quickly. The system is very user-friendly.”
City of Aurora, CO, Robert Greer, Sr. Business Solutions Architect
“Best Customer Support in the business.”
City of Portsmouth, NH, Jim Layton, IT Director
0%
Customer Satisfaction Rate

Top-Notch Customer Support

Direct from the Manufacturer

Exacom has one of the highest-rated support and service teams out of all logging recorder companies. With US-based manufacturer-direct support, it’s easy to see why.

  • Installation & training
  • System monitoring
  • Proactively resolving upstream issues
  • Troubleshooting

  • Growth plans & change management

  • Security patches

Cyber Secure Certification Department of Defense

Focused on Cybersecurity

The job of a recorder is to connect to all your critical communication systems. As a result, it is particularly open to cyber attacks. Exacom takes every step possible to ensure the security of your recorder and networks.

American-Owned & Operated

Exacom multimedia logging recorders are 100% American-Made. All research, production, and manufacturing is done within the United States. Additionally, all of our Sales and Support Offices are located throughout North America.